This damaged Google Messages characteristic is lastly getting a repair

Abstract

Some customers have reported that Google Messages has been dealing with points with receiving media, resulting in slow-loading pictures and errors.
Google is conscious of the issues and has rolled out updates to enhance media receiving efficiency.
The newest replace ought to assist, however might not totally resolve the problems, and Google is asking customers to supply suggestions so it could actually make additional enhancements if wanted.

In case you use Google Messages and have had points not too long ago with receiving media equivalent to attachments, pictures, and movies, you are not alone. There have been tons of stories on Reddit about it, equivalent to slow-loading images, and now Google is taking motion.

In a current support page post, Google acknowledged the ongoing issues customers have been dealing with with receiving media in Messages and stated its staff “has been actively engaged on this” and is rolling out new updates to the app “geared toward considerably bettering media receiving efficiency.” The app has no replace, so that is doubtless a back-end server repair.

“We’re hoping you’ll see a noticeable distinction now. Nonetheless, we additionally know that points will be advanced, and we’re dedicated to getting this proper,” stated Google Group Supervisor Monika Y.

Google Messages

Google’s default messaging software, which is put in on many Android telephones out of the field. The corporate’s customized RCS implementation brings with it end-to-end encryption.

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Google needs your suggestions

In case you’re nonetheless experiencing points receiving media on Messages, Google needs to find out about it

Two phones side by side. One with Google Messages and the other with a cat sticker.

Google / Pocket-lint

Google hasn’t explicitly acknowledged what’s inflicting the problems with receiving media or what precisely it modified to handle them. The tech large acknowledges that its newest replace won’t totally resolve the problem and asks any customers nonetheless experiencing issues to supply suggestions.

After the replace, one user on Reddit acknowledged they’ve positively “observed a distinction not too long ago in acquired RCS photographs,” so it appears the replace helps some individuals. The problems appear to be associated to RCS messaging, and primarily based on stories on Reddit, customers are experiencing the Messages app slowing down when attempting to open incoming media recordsdata, photographs being received blurry and unable to be clicked on, and a “Can’t load attachment” error.

In case you’ve been experiencing any of those points currently, Google’s newest replace to Messages will hopefully assist resolve them. To study extra or present suggestions to Google, you may go to the Google Messages help forum. In different Google Messages information, the app has not too long ago added the flexibility to ship RCS messages to your self.