Google Maps customers shocked as Timeline knowledge vanishes

Abstract

Customers on Reddit are reporting that their Google Maps Timeline knowledge has immediately disappeared.
It is unclear what’s inflicting the difficulty, but it surely seems to be a bug, as some customers have been in a position to restore their knowledge.
One attainable resolution is popping Timeline on and off once more, or clearing your cache.

In case your Google Maps Timeline historical past has immediately disappeared and not using a hint, don’t be concerned, you are not alone.

Many customers on Reddit are reporting that their Google Maps Timeline history is lacking and that they can not restore it (by way of 9to5Google). Some customers state that once they open Timeline within the Google Maps app, they obtain the message “No visits for this present day” for each day they test, whatever the 12 months, indicating that years of their Google Maps Timeline historical past appear to have vanished. One Reddit user stated 11 years of their Timeline historical past was “worn out.”

Customers experiencing the difficulty have moved their Timeline knowledge to on-device storage, as initiated by Google final 12 months, with Timeline activated within the app’s nook. You’ll be able to take a look at the unique Reddit thread that first reported the difficulty under.

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OS: iOS, Android
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There’s a attainable resolution to the issue

Timeline knowledge moved from cloud storage to native gadget storage final 12 months

The optimistic information is that this drawback appears to be a glitch and never everlasting, and a few customers have efficiently recovered their Timeline knowledge.

One Reddit user talked about that clearing their cache restored performance, permitting Google Timelines to show their historical past once more. Another user discovered that turning Timeline knowledge off and again on once more (with out deleting any knowledge) resolved their drawback, bringing again a decade of their Timeline historical past.

The precise reason behind this concern stays unclear, and it’s unsure whether or not any Timeline knowledge has really been deleted. Moreover, this drawback doesn’t appear widespread, impacting solely a subset of customers. It is vital to notice, this concern seems unrelated to the Timeline purge that Google began implementing final 12 months, which requires customers to switch their timeline historical past to native gadget storage, as Google is discontinuing cloud storage for Timeline knowledge. Hopefully this concern will get resolved by Google for impacted customers sooner reasonably than later.