Did a e-book all of a sudden disappear out of your Kindle? How one can repair it quick

Abstract

A glitch can take away books from the Kindle, exhibiting an “Merchandise Not Accessible” message, however no panic wanted.
Delete the offending file, reboot the Kindle by lengthy urgent the sleep/wake button, after which restore content material.
Re-download the e-book from the library to repair the error, or contact Kindle Help if the problem persists.

The Kindle household of e-readers supply a very spectacular strategy to learn, regardless of whether or not

reading comics and graphic novels
. Nonetheless, like all tech machine, they don’t seem to be immune from glitches, and one significantly nasty one has been recognized to totally take away books from Kindle gadgets seemingly with out warning, whereas flashing an “Merchandise Not Accessible” message on the display.

This error appears to happen spontaneously, and might occur whether or not you ship your individual ePub information to your Kindle or buy books instantly from Amazon by the Kindle Retailer.

If this occurs to you, fret not. Your content material is not truly gone and fixing this difficulty is definitely pretty simple due to the Kindle’s cloud-saved library. Here is the right way to repair it in lower than 5 minutes.

As a result of you may be including and eradicating a obtain out of your machine, your Kindle will must be linked to Wi-Fi throughout this course of.

Amazon Kindle Paperwhite (2024)

$130 $160 Save
$30

Amazon’s new Kindle Paperwhite is its quickest but, with 25 % sooner web page turns. It additionally has a bigger 7-inch show.

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Take away the e-book that’s producing the error message

Eliminate the offending file

Step one in direction of getting your e-book again is by deleting the offending file out of your machine. To do that, merely faucet the three dots subsequent to the e-book after which choose Take away obtain.

The picture of the e-book will nonetheless be in your Kindle, however it should not try and open the file when you choose it, as a substitute prompting you to obtain it as a substitute. Which you will do ultimately, however not but.

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Reboot your Kindle

Simply turning it on and off once more will not work right here

As a result of Kindles have such lengthy battery lives, you could not know that you would be able to truly energy off, restart, and reboot your machine. To repair this difficulty, you will have to do a full reboot, which solely takes a couple of minutes.

To begin the method, lengthy press the sleep/wake button on the backside of your unit for ten seconds. You will see a pop-up that prompts you to restart your machine or flip the display off (as seen above). Ignore this pop-up and proceed holding the button. You will then see the Kindle emblem flash and that is when you may let go of the button. The machine will then reboot, which is able to take two to 3 minutes, throughout which era you will see a progress bar.

As soon as the reboot is full, you will see your acquainted residence display as soon as once more.

Cleaning Kindle screen with orange microfiber cloth.

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Restore your content material out of your library

Now’s the time to hit that obtain button

As soon as your Kindle has rebooted, discover the e-book that was inflicting points and press the three dots on the quilt, opening up the menu. Choose the Obtain possibility from the menu and your e-book must be restored in just some moments.

It is uncommon, but when your e-book nonetheless is not opening, and you’ve got bought it from the Kindle Retailer, there could also be a licensing difficulty. Contact Kindle Help and if that is certainly the case, you could possibly request a refund for the e-book.