Retroid says it'll settle for restricted Pocket Mini returns as a consequence of display scaling concern

After months of Retroid Pocket Mini consumers reporting points with the looks of video games when utilizing shaders, Retroid has opened a brand new return window for folks looking for a refund. However there are limitations. Per a screenshot shared by , the China-based firm mentioned in a Discord message that the return window will likely be open solely from March 8 to March 14, solely 200 abroad returns will likely be accepted and clients should pay for transport. As comfort, the corporate is providing all house owners “a $10 stackable coupon for the upcoming Retroid Flip2 and Retroid Basic.”

Retroid launched an announcement in regards to the RP Mini display concern:

– March 8-14 return window for these affected
– Returns capped to 200 items to restrict a flood of returns for unrelated causes
– Asking buyer to pay return transport
– $10 stackable coupon for all RP Mini clients pic.twitter.com/UpLN9rPL3a

— Retro Recreation Corps (@RetroGameCorps) March 8, 2025

Retroid Pocket Mini house owners have been attempting to of since shortly after the system’s launch final fall. As explains, “The shader concern is generally solely noticeable when particular CRT shaders are utilized to older video games. Customers can anticipate to see misplaced scanlines, uneven pixels, or a barely distorted picture” in such instances. After a lot backwards and forwards, the corporate lately mentioned the difficulty can’t be fastened, linking it to the display driver, Discord screenshots shared by RetroHandhelds present.

Previous to the newest replace from Retroid, some consumers mentioned their return requests had been denied. Within the Discord message this weekend, the corporate mentioned, “Please word that this can be a giant and dear endeavor for our group, and we anticipate numerous return requests exterior of screen-related points.” Additional down, it added, “For customers who don’t closely depend on CRT shaders or pixel grid results, we encourage you to order this chance for many who genuinely want it.”

This text initially appeared on Engadget at https://www.engadget.com/gaming/retroid-says-it-will-accept-limited-pocket-mini-returns-due-to-screen-scaling-issue-183143391.html?src=rss

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